Questions

Who are NoSneakerZone?

NSZ is a unique marketplace for custom-made sneakers, where creativity and personal style come together. With a large following on Instagram, we connect sneaker enthusiasts with talented creators who transform ordinary sneakers into one-of-a-kind designs. When customers place an order through our platform, we work with skilled artists to bring their vision to life. Each pair is carefully customized to meet our customers' preferences and shipped directly to them. At NoSneakerZone, we’re passionate about making statement sneakers accessible, keeping things simple for our customers, and supporting independent artists—while taking a small percentage to keep our business thriving.

How long will it take for my order to arrive?

At NoSneakerZone, we work with skilled creators to craft unique, custom sneakers just for you. Orders typically take 2-3 weeks to arrive, depending on your location. In rare cases, delivery may take longer; if your order is taking longer than expected, please contact us so we can assist you promptly!

Can I return a product?

Since each pair of NoSneakerZone sneakers is custom-made to order, we’re unable to accept returns. If you encounter any issues with your order, please reach out to us—we’re here to help ensure you’re satisfied with your unique, personalized sneakers!

How do I know which size to choose?

At NoSneakerZone, we use Men's US sizes for all our shoes. If you're accustomed to UK or EU sizes, please refer to our size conversion chart to find the best fit. For example, a US Men’s size 9 typically converts to a UK size 8 or EU size 42. You can find the full size conversion chart at the bottom of the page. If you’re still unsure, feel free to contact us for assistance—we’re here to help you find the perfect fit for your custom sneakers! size conversion chart